Hi
I would like to mention that an LM5 device with firmware 20230607 was found empty after several power failures. I thought that this FW version was solving this issue. Is there any updated status?
Also, after system restoration, at customer's cloud account was a second site showing just a number. How can I delete this site? Probably was the previous setup before the new system restoration. Attached you will see a screenshot for that issue.
Any information will be helpful.
Thanks
I would like to mention that an LM5 device with firmware 20230607 was found empty after several power failures. I thought that this FW version was solving this issue. Is there any updated status?
Also, after system restoration, at customer's cloud account was a second site showing just a number. How can I delete this site? Probably was the previous setup before the new system restoration. Attached you will see a screenshot for that issue.
Any information will be helpful.
Thanks