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problem with the cloud - Printable Version

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problem with the cloud - yomismo - 20.06.2018

good morning.
Is there a problem with the cloud?
sometimes it works well and others do not
when it fails, the on-off switches become pushbuttons, others simply do nothing, and when this happens, the bus does not receive any telegrams
with the phone, if I enter by remote or by local fails, I tried with ios and android and the fault is the same
 Huh Huh Huh


RE: problem with the cloud - Daniel - 20.06.2018

Hi
This morning there was an issue which is already resolved.
BR


RE: problem with the cloud - yomismo - 20.06.2018

Today has not failed, but these problems I have since Saturday.
I will continue testing
 thks


RE: problem with the cloud - iridium - 21.06.2018

Hi,
my clients and me too, from day 15


RE: problem with the cloud - Daniel - 21.06.2018

(21.06.2018, 07:07)iridium Wrote: Hi,
my clients and me too, from day 15

Hi
Can you describe the issue with more details please?
BR


RE: problem with the cloud - iridium - 22.06.2018

(21.06.2018, 07:23)Daniel. Wrote:
(21.06.2018, 07:07)iridium Wrote: Hi,
my clients and me too, from day 15

Hi
Can you describe the issue with more details please?
BR

The cloud did not work and neither did Alexa, sometimes it worked but again it failed. Since yesterday if it works

Thanks


RE: problem with the cloud - Daniel - 22.06.2018

OK please let us know straight on when you have issue. We can then look on logs what is happening.
PS. There will be some maintenance work done this weekend so some interruption is possible.