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+--- Thread: Perfect post purchase experience (/showthread.php?tid=183)
Perfect post purchase experience - managementboy - 08.01.2016
just wanted to share with everyone my picture perfect experience after my LogicMachine stopped working yesterday. I wrote to OpenRB telling them just that and that I needed an urgent replacement. My LM does most of the lighting at home through the DMX port. I got an answer minutes later. The replacement arrived just one day later. Thanks to my habit of regularly making a backup I got it working but uploading the latest backup. Thanks!!!
RE: Perfect post purchase experience - edgars - 11.01.2016
Hi Elkin!
thanks for good words.
Normally it is working flawlessly, we will inspect the reason of your device failure and get back to you.