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+--- Thread: New Cloud beta testing! (/showthread.php?tid=3263)
RE: New Cloud beta testing! - tpospichal - 06.01.2023
Hello Graph in the cloud are supported just with 2022RC1? I have older firmware and get access denied.
Thank you
RE: New Cloud beta testing! - Daniel - 09.01.2023
Yes use latest RC1 2022
RE: New Cloud beta testing! - tomnord - 02.03.2023
Hello. What port does the cloud connection require to be open? I have a system behind a firewall, and I need IT to open up for us to get access to Mosaic.
RE: New Cloud beta testing! - admin - 02.03.2023
TCP 443 and 8883
RE: New Cloud beta testing! - buuuudzik - 09.05.2023
Hey I've updated client's LM to the newest version and tried to connect it through the new cloud but it cannot connect to cloud. Any suggestion?
94.240.24.197:7104
RE: New Cloud beta testing! - admin - 09.05.2023
Check if firewall is blocking the connection.
RE: New Cloud beta testing! - buuuudzik - 09.05.2023
With the previous cloud there was no issue in a connection so why it would change for this one? What is the difference? What should I search on the router?
RE: New Cloud beta testing! - admin - 09.05.2023
Old cloud used different ports. Current cloud connects over ports TCP 443 and 8883 to remote.logicmachine.net. Try pinging remote.logicmachine.net from LM System config > Status > Network utilities.
RE: New Cloud beta testing! - buuuudzik - 09.05.2023
(09.05.2023, 07:16)admin Wrote: Old cloud used different ports. Current cloud connects over ports TCP 443 and 8883 to remote.logicmachine.net. Try pinging remote.logicmachine.net from LM System config > Status > Network utilities.
I've checked and there is a connection with a domain.
RE: New Cloud beta testing! - admin - 09.05.2023
Run this script and see what you get in Logs:
Code:
sock = require('socket').tcp()
sock:settimeout(5)
res, err = sock:connect('remote.logicmachine.net', 8883)
log('connect', res, err)
if res then
sock = require('ssl').wrap(sock, true)
sock:settimeout(5)
res, err = sock:dohandshake()
log('handshake', res, err)
end
sock:close()RE: New Cloud beta testing! - buuuudzik - 09.05.2023
(09.05.2023, 07:25)admin Wrote: Run this script and see what you get in Logs:
Code:sock = require('socket').tcp()
sock:settimeout(5)
res, err = sock:connect('remote.logicmachine.net', 8883)
log('connect', res, err)
if res then
sock = require('ssl').wrap(sock, true)
sock:settimeout(5)
res, err = sock:dohandshake()
log('handshake', res, err)
end
sock:close()
Done, below the result:
RE: New Cloud beta testing! - admin - 09.05.2023
Check what happens if you use port 443 instead of 8883. Most likely firewall is blocking connections to non-standard ports.
RE: New Cloud beta testing! - buuuudzik - 09.05.2023
(09.05.2023, 07:33)admin Wrote: Check what happens if you use port 443 instead of 8883. Most likely firewall is blocking connections to non-standard ports.
Yes, it looks that port 8883 is blocked.
RE: New Cloud beta testing! - rw_echo - 11.05.2023
The situation is as follows: I have an LM through New cloud https://remote.logicmachine.net/user to control the devices configured in the Mosaic app, it was normal before, but after logging in to the account during this period, the Mosaic app was blank and there were no devices. I tried to update the gateway firmware and updated the Mosaic app, and all the devices appeared and could be controlled normally. I don't know what happened. I have encountered this situation twice. Can anyone help me? Thank you in advance.
RE: New Cloud beta testing! - Daniel - 11.05.2023
(11.05.2023, 08:35)rw_echo Wrote: The situation is as follows: I have an LM through New cloud https://remote.logicmachine.net/user to control the devices configured in the Mosaic app, it was normal before, but after logging in to the account during this period, the Mosaic app was blank and there were no devices. I tried to update the gateway firmware and updated the Mosaic app, and all the devices appeared and could be controlled normally. I don't know what happened. I have encountered this situation twice. Can anyone help me? Thank you in advance.
Please contact us when this issue will appear, as you fixed it already there is not much we can check.
RE: New Cloud beta testing! - rw_echo - 11.05.2023
There is another issue regarding Mosaic control:Mobile login to 'LogicMachine cloud' is particularly slow and sometimes requires multiple attempts to access the control page.I have attached a picture that makes it easier for you to understand my question.
RE: New Cloud beta testing! - Daniel - 11.05.2023
Cloud server is based in EU so form China it might work slower. In here it works very fast.
RE: New Cloud beta testing! - fleeceable - 01.06.2023
I try to create a new user on https://remote.logicmachine.net/ but don't receive any confirmation email into my mailbox. What to do?
RE: New Cloud beta testing! - admin - 01.06.2023
What email provider are you using?
RE: New Cloud beta testing! - fleeceable - 01.06.2023
(01.06.2023, 06:46)admin Wrote: What email provider are you using?
https://www.veebimajutus.ee/
It's all in one web hosting, storage management, email etc...
Using this service to my other domain as well and I have had problems to receive emails to there at night time. On day time it have worked.
example I try to create user for demo@sunoff.ee but no success. Mailbox junk is also empty
Edit: I checked my spam settings and disabled all kind of automatic spam recognitions. Now I received email. Problem was on my side - sorry about that...