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+--- Thread: Wiser HW 1.1 (/showthread.php?tid=4315)
Wiser HW 1.1 - mdisilvestro - 24.10.2022
I have an old wiser, equipped with 1.1 HW version.
I upgraded the firmware to last one 2.8.
Is this machine able to connect to wiser cloud service?
I can't do that....
Thanks
RE: Wiser HW 1.1 - LMUser55 - 24.10.2022
Hello,
HW 1.1 should be able to connect. Send us the MAC address of the controller.
Was the controller able to connect before upgrading to 2.8?
RE: Wiser HW 1.1 - mdisilvestro - 24.10.2022
is, I think it was, but was'nt in my hand. Now I can't create the account.
RE: Wiser HW 1.1 - mdisilvestro - 24.10.2022
the MAC adrress should be removed from the cloud database?
RE: Wiser HW 1.1 - Erwin van der Zwart - 29.10.2022
If it has 2.8 than make sure you set (under system) the http server to “http and https” instead of the default “https only”
RE: Wiser HW 1.1 - mdisilvestro - 07.11.2022
(29.10.2022, 09:51)Erwin van der Zwart Wrote: If it has 2.8 than make sure you set (under system) the http server to “http and https” instead of the default “https only”
I can confirm, "http and https" was already correctly setted.
Now the problem is:
- if I use old wiser app i received a message "Account creation not allowed with this controller"
- if I use newer wiser app I can associate the controller, but the procedure stops when I try to set the site location (I have an error)