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Close connection error - Printable Version

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Close connection error - tpospichal - 18.03.2023

Hello what is the reason for problems with cloud on attached screenshot? Nobody does nothing with LM. Thank you


RE: Close connection error - admin - 20.03.2023

Do you have anything in LM error logs?


RE: Close connection error - tpospichal - 23.03.2023

(20.03.2023, 06:20)admin Wrote: Do you have anything in LM error logs?

I have a lot of Permission Denied mesasges

   


RE: Close connection error - admin - 24.03.2023

Do you still get this error or did it stop once LM cloud connected?


RE: Close connection error - tpospichal - 29.03.2023

(24.03.2023, 08:51)admin Wrote: Do you still get this error or did it stop once LM cloud connected?

It is ok now, but client need to know what happened... Do you have any explanation?

Thank you


RE: Close connection error - Daniel - 30.03.2023

This is by design, when restoring backup on a new device cloud will reject connection even if the string is correct, you must accept it in the cloud to make sure this is you not someone just using your backup.


RE: Close connection error - tpospichal - 30.03.2023

(30.03.2023, 07:55)Daniel Wrote: This is by design, when restoring backup on a new device cloud will reject connection even if the string is correct, you must accept it in the cloud to make sure this is you not someone just using your backup.

Sure, as i know nobody restore configuration. Can i somehow check if there will be any acces or restore in the log file?


RE: Close connection error - admin - 30.03.2023

Device must reboot to restore the backup so you will see "System start" entry in Alerts.