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+--- Thread: Wiser for KNX malfunction (/showthread.php?tid=5362)
Wiser for KNX malfunction - iJAF - 15.04.2024
Hi,
I have here a Wiser for KNX from a customer that may have a problem.
I can ping the default IP address but the webserver doesn't answer to anything. It is like the webserver app has stopped.
I have tried factory reset several times but the issue still persists.
Any idea how could I recover this
?Thank you
RE: Wiser for KNX malfunction - Erwin van der Zwart - 15.04.2024
https://download.schneider-electric.com/files?p_Doc_Ref=AN2_001&p_enDocType=Application+Notes&p_File_Name=AN2_001_How_to_flash_microSD_card_W4K.zip
RE: Wiser for KNX malfunction - iJAF - 15.04.2024
I tried that, but now even the Outside and LAN LEDs does not light on, only the inside led is flashing.
Now I can't even ping the W4K. I don't now what is happening.
The firmware is copied correctly to the SD card and I have tried other sd card (16GB) but the problem continues.
Thanks
RE: Wiser for KNX malfunction - Daniel - 15.04.2024
Are you sure you used correct firmware?
Use our recovery image, the SE is outdated.
https://kb.logicmachine.net/misc/reflash-lm-and-streaming-player/
RE: Wiser for KNX malfunction - iJAF - 15.04.2024
(15.04.2024, 15:04)Daniel Wrote: Are you sure you used correct firmware?
Use our recovery image, the SE is outdated.
https://kb.logicmachine.net/misc/reflash-lm-and-streaming-player/
I used the firmware that comes with Schneider Application Note from Erwin van der Zwart.
I also tried another firmware from schneider website (ex 2.7.0) but with no success.
Can I flash with LM firmware for testing ?
Thanks
RE: Wiser for KNX malfunction - Daniel - 15.04.2024
Use SE firmware but our recovery image.
RE: Wiser for KNX malfunction - iJAF - 15.04.2024
(15.04.2024, 16:03)Daniel Wrote: Use SE firmware but our recovery image.
Thanks a lot, LM image fixed this issue
