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+--- Thread: Trends doesn't show at app (/showthread.php?tid=5547)
Trends doesn't show at app - NTech - 01.08.2024
Hi, some time ago LM was updated to version 20240426, after that, in the mosaic the charts stopped displaying on the app, through the computer on the web - everything works.
Tell me, what could be the problem?
RE: Trends doesn't show at app - Daniel - 01.08.2024
If widget is too big it will not be visible on a smaller screen.
RE: Trends doesn't show at app - NTech - 01.08.2024
(01.08.2024, 12:35)Daniel Wrote: If widget is too big it will not be visible on a smaller screen.
Thanks for the quick reply, but the problem is not related to the widget size. Yes, it appears when you rotate the phone, but that's how it should be and also how it looks on the phone now
RE: Trends doesn't show at app - Daniel - 01.08.2024
Woks for me, Any errors in LM clooud app logs?
Try syncing again.
RE: Trends doesn't show at app - Daniel - 01.08.2024
Also check if user access rights are set correctly
RE: Trends doesn't show at app - NTech - 01.08.2024
(01.08.2024, 12:49)Daniel Wrote: Also check if user access rights are set correctly
I've already checked, there are no problems with synchronization with the cloud. Everything is fine with the rights too :\
RE: Trends doesn't show at app - Daniel - 01.08.2024
Send me your backup to PM.
RE: Trends doesn't show at app - NTech - 01.08.2024
(01.08.2024, 12:54)Daniel Wrote: Send me your backup to PM.
Did you receive this?
RE: Trends doesn't show at app - Daniel - 01.08.2024
yes
RE: Trends doesn't show at app - Daniel - 01.08.2024
Your project is all working for me. Explain how do you test?
RE: Trends doesn't show at app - NTech - 01.08.2024
(01.08.2024, 13:48)Daniel Wrote: Your project is all working for me. Explain how do you test?
I launch the application on the phone (I tried both the old and the new one), open the charts, turn the screen over - there is no chart. But everything worked before.
RE: Trends doesn't show at app - Daniel - 01.08.2024
What phone do you have?
RE: Trends doesn't show at app - NTech - 01.08.2024
(01.08.2024, 14:03)Daniel Wrote: What phone do you have?
Nothing phone 2a, but we also tried with other phones, Samsung 22 (if I'm not mistaken), iPhone - it doesn't show up anywhere :\
Maybe provide access for you so that you can connect directly to the existing LM and check there?