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+--- Thread: Mosaic App Hang-Up Over VPN Connection (/showthread.php?tid=5565)
Mosaic App Hang-Up Over VPN Connection - shinsuke imai - 14.08.2024
We are using 30 Logic Machines in various locations.
The hardware and software versions of the Logic Machine are as follows:
- HW: LM5 Lite + Ext (i.MX6)
- SW: 20230612
Sometimes, we need to view scada-main remotely via VPN for troubleshooting.
Usually, there are no problems, but occasionally, when accessing scada-main via a browser over VPN, a hang-up state occurs.
When the hang-up starts, there is no response from the browser, and a state without any response occurs for 5 minutes. During this time, all home control cannot be performed. However, ping is successful.
There are no logs related to this behavior, and there is no indication of a reboot.
How can we fix this unstable behavior?
RE: Mosaic App Hang-Up Over VPN Connection - Daniel - 14.08.2024
Hard to say anything from your description, try enabling zerotier and compare when this will happen.
RE: Mosaic App Hang-Up Over VPN Connection - shinsuke imai - 15.08.2024
Thank you for your advice.
Is there a way to see scada's application logs? I would like to know why it is hanging up.