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+--- Thread: cloud malfunction (/showthread.php?tid=6297)
cloud malfunction - gdimaria - 05.02.2026
For about a couple of hours, a customer of mine has been saying he can't log in to the cloud. Even after resetting his password, it won't accept it or allow him to continue. Are there any issues with the cloud right now?
RE: cloud malfunction - Daniel - 05.02.2026
It works for us, where is he based?
RE: cloud malfunction - gdimaria - 05.02.2026
(Yesterday, 13:48)Daniel Wrote: It works for us, where is he based?
Milan, Italy
RE: cloud malfunction - Daniel - 05.02.2026
What OS and browser is he using?
RE: cloud malfunction - Daniel - 05.02.2026
send me PM with his email he use for login.
RE: cloud malfunction - gdimaria - 05.02.2026
(Yesterday, 13:52)Daniel Wrote: send me PM with his email he use for login.
Now they are logged in with the random password set, but can't see any Alexa objects as previous...
RE: cloud malfunction - Daniel - 05.02.2026
There is no Alexa in cloud, never was.
RE: cloud malfunction - gdimaria - 05.02.2026
ok, everything is fine now.
sorry and thank you
Peppe