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Hi
I have a Urmet - Yokis TLC4-UP 4820396 4-channel key fob remote control, do I need to do something special to pair it?
It says in the manual that it is Zigbee 3.0 compatible.
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It might need a profile to operate correctly but it should pair in any case. Some manufacturers require use of installation code during pairing for improved security. Code is printed on the device and can be added via ZigBee app menu > Add install code.
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Address (EUI-64): 0026DECAFE014073
Install code: 5ECB85DEA542F889A71E3FF66B2BE87697A2
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Have you tried performing a factory reset of the device? If this does not help contact the manufacturer.