This forum uses cookies
This forum makes use of cookies to store your login information if you are registered, and your last visit if you are not. Cookies are small text documents stored on your computer; the cookies set by this forum can only be used on this website and pose no security risk. Cookies on this forum also track the specific topics you have read and when you last read them. Please confirm that you accept these cookies being set.

Cloud no communication.
#1
I have a installation which the client has created a user in the cloud service, he has access to the mosaic visualization, but there is no communication between the cloud and the LM, either way.

I have access to the installation as well and the same thing happens to me, also have other LMs on the same account and thy work good, it's just that one LM.

Do you have any idea what could be happening?.

Thanks.
Reply
#2
Hi
Check if there are any errors in LM. What is the place LM is installed? Some routers block outgoing ports. Outgoing port 1883 must be opened, in normal(home) router this is always open.
BR
------------------------------
Ctrl+F5
Reply


Forum Jump: