Hello,
i have a problem using an Enocean-USB-Stick in combiantion with Wiser.
For the used USB-Stick, please see the photo attached.
The Wiser version used at the customer site is HW 2.0 with Firmware 2.3.0.
There are Enocean switches for lights and blinds installed, which are working quite well with the Enocean-Stick.
The problem is, that after several days (sometimes after two weeks, sometimes after three weeks etc.) there is no more reaction on wiser,
when the Enocean switches are pressed and i have to restart wiser via the System-Menue.
I tryed to disconnect and reconnect the Enocean-Stick on the USB-Connector, but this is not the solution, i have to restart wiser
(one time even this was not enough an i had to disconnect the supply-voltage to make a hard restart).
When there is no more funktion from the Enocean-Switches on wiser, i can still see the LED-lights flashing on the USB-Stick for receiving an
Enocean-telegramm when pressing an Enocean-switch, which tells me, that the stick still seems to work fine, but Wiser does not longer process
the data from the stick.
Does anyone else have such a problem or does anyone else know how to fix it?
When it can not be fixed it would be helpful to create a button for the customer on his visualisation to make an restart of wiser
(without going in the configuration menue of wiser).
Is there any script which can be triggert by a button on the visualisation forcing wiser to restart?
Tanks and kind regards
i have a problem using an Enocean-USB-Stick in combiantion with Wiser.
For the used USB-Stick, please see the photo attached.
The Wiser version used at the customer site is HW 2.0 with Firmware 2.3.0.
There are Enocean switches for lights and blinds installed, which are working quite well with the Enocean-Stick.
The problem is, that after several days (sometimes after two weeks, sometimes after three weeks etc.) there is no more reaction on wiser,
when the Enocean switches are pressed and i have to restart wiser via the System-Menue.
I tryed to disconnect and reconnect the Enocean-Stick on the USB-Connector, but this is not the solution, i have to restart wiser
(one time even this was not enough an i had to disconnect the supply-voltage to make a hard restart).
When there is no more funktion from the Enocean-Switches on wiser, i can still see the LED-lights flashing on the USB-Stick for receiving an
Enocean-telegramm when pressing an Enocean-switch, which tells me, that the stick still seems to work fine, but Wiser does not longer process
the data from the stick.
Does anyone else have such a problem or does anyone else know how to fix it?
When it can not be fixed it would be helpful to create a button for the customer on his visualisation to make an restart of wiser
(without going in the configuration menue of wiser).
Is there any script which can be triggert by a button on the visualisation forcing wiser to restart?
Tanks and kind regards