Cloud Configuration / Access iPhone App

[Kam]

Just go to Mosaic and in settings you have Cloud. Login there and sync.

Hi Daniel,

I'm having problem with the cloud.  I upgrades the LM 5 firmware to the latest; uninstalled and installed Mosiac; registered new user, synced, uninstalled the app on my android and installed again,...  Still the cloud doesn't work!  I see the Moaisc in cloud with all the widgets but none of them work.  It can't see the mobile device.  In addition, when I try to grant access permission to on my android app, it accepts access to Alexa, etc., EXCEPT Mosaic.

I even checked the router settings in case there is a probelm with port forwarding.  What could be the problem?

Thanks,

Kam