08.06.2019, 14:39
Hello,
I have a customer who recently has a bug in Touch/mosaic that suddendly appear (maybe after a IOS update) !
First we use HL with 2.3.0 firmware.
The bug occur on both Iphone of the husband and wife customer (iphone 6smax and IOS 12.3.1).
The bug look like the https issue with safari, but is not !
I tried with logic machine applestore software, with SE Wiser for knx, with SAFARI http direct access, and with Chrome also ! I clear SAFARI cache and restart Iphone !
the customer can access the Touch visualisation, go in a room, but when he click on a Light, no action !
For me, It work on a computer and with my personal Iphone (12.3.0 IOS), but not with their Iphone !
Any help appreciate !
I have a customer who recently has a bug in Touch/mosaic that suddendly appear (maybe after a IOS update) !
First we use HL with 2.3.0 firmware.
The bug occur on both Iphone of the husband and wife customer (iphone 6smax and IOS 12.3.1).
The bug look like the https issue with safari, but is not !
I tried with logic machine applestore software, with SE Wiser for knx, with SAFARI http direct access, and with Chrome also ! I clear SAFARI cache and restart Iphone !
the customer can access the Touch visualisation, go in a room, but when he click on a Light, no action !
For me, It work on a computer and with my personal Iphone (12.3.0 IOS), but not with their Iphone !
Any help appreciate !
-----------
FRANCE SMARTHOME & SMARTBUILDING INTEGRATION
SE ECO EXPERT
FRANCE SMARTHOME & SMARTBUILDING INTEGRATION
SE ECO EXPERT