09.06.2019, 08:21
(This post was last modified: 09.06.2019, 08:22 by Erwin van der Zwart.)
Hi,
Can you give some more info:
1) Do you have forwarded ports and does the customer use browser or only W4K app?
2) Is the issue only remote or also local
3) When using Wiser for KNX app you use cloud platform without ports, do you have a forwarding port to test the remote access? Does that works?
4) Is there any client that works? You say your phone does work, in that case server side should not be the issue as all clients gets same server response. Do you use browser or app? Local or remote connection?
5) I still think i’ts a cache issue when the customer is using a browser combined with “add to homescreen” button.
BR,
Erwin
Can you give some more info:
1) Do you have forwarded ports and does the customer use browser or only W4K app?
2) Is the issue only remote or also local
3) When using Wiser for KNX app you use cloud platform without ports, do you have a forwarding port to test the remote access? Does that works?
4) Is there any client that works? You say your phone does work, in that case server side should not be the issue as all clients gets same server response. Do you use browser or app? Local or remote connection?
5) I still think i’ts a cache issue when the customer is using a browser combined with “add to homescreen” button.
BR,
Erwin