This forum uses cookies
This forum makes use of cookies to store your login information if you are registered, and your last visit if you are not. Cookies are small text documents stored on your computer; the cookies set by this forum can only be used on this website and pose no security risk. Cookies on this forum also track the specific topics you have read and when you last read them. Please confirm that you accept these cookies being set.

Mosaic Cloud Off Line
#3
(30.07.2020, 06:25)admin Wrote: Check OpenVPN logs in System Config, there might be some useful info on why VPN connection is dropped.
For which purpose are you using VPN? If you only need it for remote access then you can disable change of default route/gateway on LM so VPN is not used for cloud or any other outside resource access.

Hello, when you go offline in openVPN status it says:

Thu Jul 30 18:18:08 2020 Restart pause, 300 second (s)
Thu Jul 30 18:18:08 2020 SIGUSR1 [soft, init_instance] received, process restarting
Thu Jul 30 18:18:08 2020 Could not determine IPv4 / IPv6 protocol
Thu Jul 30 18:18:08 2020 RESOLVE: Cannot resolve host address: XXXXXX.myqnapcloud.com:1194 (Try again)
Thu Jul 30 18:18:03 2020 RESOLVE: Cannot resolve host address: XXXXXX.myqnapcloud.com:1194 (Try again)
Thu Jul 30 18:12:58 2020 Restart pause, 300 second (s)

I use the OPENVPN function to be able to remotely connect to the LM from my office and be able to make improvements, changes, access trends, etc ...

But the problem is not that OpenVPN stops working, openVPN stops working and mosaic also stops sending data to the cloud.

If I restart LM, everything returns to normal and after several hours it fails again.

From the local network it works perfectly.
Reply


Messages In This Thread
Mosaic Cloud Off Line - by Hyxion14 - 28.07.2020, 20:09
RE: Mosaic Cloud Off Line - by admin - 30.07.2020, 06:25
RE: Mosaic Cloud Off Line - by Hyxion14 - 30.07.2020, 16:27
RE: Mosaic Cloud Off Line - by admin - 30.07.2020, 16:39
RE: Mosaic Cloud Off Line - by Hyxion14 - 30.07.2020, 16:54
RE: Mosaic Cloud Off Line - by admin - 01.08.2020, 07:47
RE: Mosaic Cloud Off Line - by Hyxion14 - 03.08.2020, 15:07
RE: Mosaic Cloud Off Line - by admin - 03.08.2020, 15:11
RE: Mosaic Cloud Off Line - by Hyxion14 - 04.08.2020, 14:11
RE: Mosaic Cloud Off Line - by Hyxion14 - 24.08.2020, 06:38

Forum Jump: