Remote support without portforwarding

[AEK]

Hi,

What HW do you have? As far as i know all our HW has MAC 00:00:54:FF:??:??, or at least for a long time. (don't know if this counts also for the first batches)

You have to enter the MAC in the app and you can only enter the last 2 bytes, the first 4 are build in and static (unchangable), so there is no way to register with 
wrong (out of range) MAC address.

Last version is newer, and now available on the appstore and playstore. For iOS there is a older version in the store, latest is posted but takes around 2 weeks to be published.

I don't have the latest version .ipa (iOS) or .apk (Android) version so can't help you with that.

BR,

Erwin van der Zwart

 Hi, mi device is very old

LSS100100
HW version V1.0
SW version V1.0
Serial No. 4120078

unfortunatly i cant scan Qr code on label, something wrong with scan program on my phone.
I can send you a photo, if you need