Zigbee troubleshooting

[domotiqa]

It won't work without a profile. Provide a complete report from the info window (in text form, not as a screenshot). Don't change the channel, it won't help.

Code:

Manufacturer: Schneider Electric
Model: CCT591011_AS
Firmware version: WD.B.05.01.06

Device type: End device
Power source: Battery
Receive when idle: No

Endpoint 1
Profile: 260
Input clusters
- Basic (0)
- PowerCfg (1)
- Identify (3)
- PollCtrl (32)
- SsIasZone (1280)
- HaDiagnostic (2821)
Output clusters
- Basic (0)
- Ota (25)

It is the same device as mine. I had to full reset the Schneider door contact several times until achieving a proper operation. Once you achieve it, I will work flawlessly forever.

ok thanks, I have the LSS100400

I reset it at least 4 times without change. I test 2 of it. I will report to SE

Still no feedback from Schneider... They gave me 10 of it and can't use it, only batterie info...
I try reseting the product several times (3press then a long, and pair again with 3 press), but still same issue, also with different product.

any help appreciate