01.03.2017, 23:02
Hi there,
a customer of mine told me that HL had some trouble for about 45 minutes last night. He tried to restart the system 2 time (first at 21.58 and second at 22.06 pm) after that everything was fine.
This morning I had a look at alarm log and there is not nothing special. Only "System start" at at 21.58 pm and second at 22.06 pm.
Only strange thing is that from 21.30 pm to about 22.15 pm there is not log (completely empty) as shown in the attachment. Is it related to the "system start" or it could be a problem?
Thanks.
a customer of mine told me that HL had some trouble for about 45 minutes last night. He tried to restart the system 2 time (first at 21.58 and second at 22.06 pm) after that everything was fine.
This morning I had a look at alarm log and there is not nothing special. Only "System start" at at 21.58 pm and second at 22.06 pm.
Only strange thing is that from 21.30 pm to about 22.15 pm there is not log (completely empty) as shown in the attachment. Is it related to the "system start" or it could be a problem?
Thanks.