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User problem with mosaic..
#1
Hi,

still problems with Mosaic, not normally works for users...

Some problems:

1. At customer tablet I Installed LM app. LogicMachine5 device automatically was found, and all apps menu possible to seen. In LM cloud connection is seen my (admin or creator data). How to change device to customer's cloud E-mail? Is seen current cloud user used is me..

2. If we reassign LM to customer - is possible for end-user see just visu and mosaic user access (not admins), and not all apps (in local network I mean)? Now I created new users, created profile in LM, but at main menu still seen all apps..

3. I created user with such options:

Visu access: Full
.. all Full except

Apps access: Partial
Homepage: User-mode visualization

During connection to different parts of LM/apps I found that with user credentials I can connect to Visu and Mosaic3 user mode and some others. But in case to connect to LM I see message

"Invalid login and/or password. Your access will be blocked after 5 consecutive unsuccessful login attempts." 

I spent long time with Edgars to help, I decided problem with credentials itself.. I think for this case (if we know user but not allowed to login like admin) message should be changed to "Login is not allowed, you dont't have admin permissions"

because I started spent time to check names, credentials etc..

I think info about users should be more updated.

I think remote help is needed for me..

BR,

Alex
Reply


Messages In This Thread
User problem with mosaic.. - by AlexLV - 04.03.2025, 13:36
RE: User problem with mosaic.. - by admin - 04.03.2025, 13:50
RE: User problem with mosaic.. - by AlexLV - 04.03.2025, 14:02
RE: User problem with mosaic.. - by admin - 04.03.2025, 14:07
RE: User problem with mosaic.. - by AlexLV - 04.03.2025, 14:19
RE: User problem with mosaic.. - by admin - 04.03.2025, 14:21
RE: User problem with mosaic.. - by AlexLV - 04.03.2025, 14:46
RE: User problem with mosaic.. - by Daniel - 04.03.2025, 15:03
RE: User problem with mosaic.. - by AlexLV - 04.03.2025, 16:25

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