Fallo recuperacion Backup

[Tofolmp]

You can do it yourself as admin suggested or use this
https://www.transfernow.net/dl/20260318zHI0NKCv

Good morning,
After reviewing the situation, we believe that the main issue is that the backups we created do not contain all the information from the LogicMachine.
When restoring them on the new device:

• Visualizations are not recovered
  
• KNX objects are not loaded
  
• Schedules, trends, and other data are missing
  
• Only the scripts backup has been successfully restored
  

This leads us to think that the backups were not generated completely or do not include all system elements.
We are especially concerned that, if the original device is repaired and its internal data is lost during the process, all the work done would be permanently lost.
Is it possible that backups do not automatically include certain data (such as visualizations or the KNX database) unless specific options are selected when creating them?
Is there a recommended procedure to ensure that the backup is complete and valid for restoration on another device?
Has anyone experienced or reported a similar issue with incomplete backups?
Thank you very much.