4 hours ago
1. Please send the full product code of one of the gateways. It's written on the side label.
2. Check the gateway firmware version. Go to CANx app monitor. Set Command type = Device, Command = DeviceExtInfoRead, change device address as needed. Post what you get in the DeviceExtInfoResponse message Data field.
2. Check the gateway firmware version. Go to CANx app monitor. Set Command type = Device, Command = DeviceExtInfoRead, change device address as needed. Post what you get in the DeviceExtInfoResponse message Data field.