Hi, I am writing to report a critical issue with the Wiser app. in Android The application was working perfectly until the most recent update. Since the update, the app crashes immediately upon launch and is completely unusable.
I have performed all necessary troubleshooting steps, including:
Since this started immediately following the latest update, it appears to be a regression in the new version. Could you please investigate this or provide a stable path to restore functionality?
Device: S25 FE Android "Latest version from App Store/Play Store"
Thanks, Nir
I have performed all necessary troubleshooting steps, including:
- Completely uninstalling and reinstalling the application.
- Clearing all app cache and data.
- Restarting both my mobile device and the Wiser hub.
Since this started immediately following the latest update, it appears to be a regression in the new version. Could you please investigate this or provide a stable path to restore functionality?
Device: S25 FE Android "Latest version from App Store/Play Store"
Thanks, Nir