09.10.2026, 15:09
Title: Remote access via app always opens Mosaic instead of Visu (default start page ignored)
Hi everyone,
I'm having an issue with remote access through the app: every time I connect, I'm redirected to Mosaic instead of Visu, even though Visu is set as the default start page.
Setup:
- Device: LM5 Lite
- Firmware: 20251204
- Remote access method: Remote Services (cloud)
What happens:
- In the configuration, the default start page is set to Visu.
- From a browser everything works correctly and Visu opens, both locally (LAN IP) and remotely via Remote Services cloud.
- Only through the app does it always open Mosaic.
So the issue seems to be related to the app only, not to the cloud.
Is this a known issue, or is there a separate start page setting used by the app? Any workaround (e.g. forcing the Visu URL in the app) would be very helpful.
Thanks in advance,
Luca
Hi everyone,
I'm having an issue with remote access through the app: every time I connect, I'm redirected to Mosaic instead of Visu, even though Visu is set as the default start page.
Setup:
- Device: LM5 Lite
- Firmware: 20251204
- Remote access method: Remote Services (cloud)
What happens:
- In the configuration, the default start page is set to Visu.
- From a browser everything works correctly and Visu opens, both locally (LAN IP) and remotely via Remote Services cloud.
- Only through the app does it always open Mosaic.
So the issue seems to be related to the app only, not to the cloud.
Is this a known issue, or is there a separate start page setting used by the app? Any workaround (e.g. forcing the Visu URL in the app) would be very helpful.
Thanks in advance,
Luca