08.06.2017, 09:46
Hi,
Can you give us the Serial number of each product?
I think that first batchs were using sdcard that get locked prematurely, maybe it's some element to tell the sdcard will be soon readonly.
Did you check in the Alert/log/error logs for message and even in the user access log to validate that nobody connect and erase the device?
Can you give us the Serial number of each product?
I think that first batchs were using sdcard that get locked prematurely, maybe it's some element to tell the sdcard will be soon readonly.
Did you check in the Alert/log/error logs for message and even in the user access log to validate that nobody connect and erase the device?