Hello,
i need help on a Homelynk (HW v1.3) to get access to the configurator.
Default user and password do not work.
I asked Schneider support if a firmware downgrade is possible and was told, that it is possible.
So i made a firmware downgrade from 2.1.0 to 1.5.1 on my office test device, to change an old projekt for a
Homelynk with firmware 1.5.1 at the customer site.
After that, i can see the old green Schneider start screen but can not get access to the configurator with my
own old admin user and password and even not with the factory default user and password (admin/admin).
All my login trials are denied and the login window comes again and again.
I even tried the "large" factory reset with the button on the back of the device by pushing it twice for 10 seconds.
Is is possible that there was restored an other default user and password?
Does anyone have an idea for help?
(Schneider support cant help me, they have no further idea)
Thanks and kind regards!
i need help on a Homelynk (HW v1.3) to get access to the configurator.
Default user and password do not work.
I asked Schneider support if a firmware downgrade is possible and was told, that it is possible.
So i made a firmware downgrade from 2.1.0 to 1.5.1 on my office test device, to change an old projekt for a
Homelynk with firmware 1.5.1 at the customer site.
After that, i can see the old green Schneider start screen but can not get access to the configurator with my
own old admin user and password and even not with the factory default user and password (admin/admin).
All my login trials are denied and the login window comes again and again.
I even tried the "large" factory reset with the button on the back of the device by pushing it twice for 10 seconds.
Is is possible that there was restored an other default user and password?
Does anyone have an idea for help?
(Schneider support cant help me, they have no further idea)
Thanks and kind regards!