07.08.2018, 13:24
Hi
Devices which we ship got newer firmware then the one on our site. Since January we ship devices with the industrial NOR flash which make sure we will not have SD card issues. New fw was needed to support the flash.
What hardware do you have? We will be releasing new fw soon so the easiest will be to update to the latest but not the web one. As we don't support downgrade the backup is not compatible with older FW. I'm not sure where from you took fw from may 2018.
BR
Devices which we ship got newer firmware then the one on our site. Since January we ship devices with the industrial NOR flash which make sure we will not have SD card issues. New fw was needed to support the flash.
What hardware do you have? We will be releasing new fw soon so the easiest will be to update to the latest but not the web one. As we don't support downgrade the backup is not compatible with older FW. I'm not sure where from you took fw from may 2018.
BR
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