Cloud Configuration / Access iPhone App

[Daniel]

Hi
Cloud is working, it is probably something with your device. Try logging out and then in again. Make sure all the network settings are correct. Anny errors in error tab?
If this won't help then install Storage viewer and delete:
doxsw:alexa:devices
doxsw:alexa:devicds2
This will delete all alexa settings and you can start again