Posts: 29
Threads: 10
Joined: Sep 2022
Reputation:
0
I just clicked on deleting the Main folder in Visualisations and lost weeks plus of work. Anything I can do? Cache?
I did not realise how easy it is to delete and have not backed up all this visualisation work.
Posts: 7769
Threads: 42
Joined: Jun 2015
Reputation:
447
Power down your device by removing power supply. There's a second database copy that might still have old data.
Posts: 29
Threads: 10
Joined: Sep 2022
Reputation:
0
13.09.2024, 05:19
(This post was last modified: 13.09.2024, 05:55 by JMemphix.)
Its powered by USB only... then what do I do? I haven't setup FTP password, so doesnt look like I can gain access that way....
Is this still possible? Or is it gone completely?
Posts: 29
Threads: 10
Joined: Sep 2022
Reputation:
0
A very big thank you to the support team for their prompt reply above, and their patience in guiding me through this recovery.
