Cloud app

[fruitmans]

Hello there, i currently seem to have the same issue af som other used experienced in the past. I can control the objects though the cloud interface but do not receive the state feedback from the objects that i control. My network is set to DHCP wich didn't couse a problem in the past. I did some tests with the network settings (e.g. DNS 8.8.8.8) but when i try to ping from the logic machine i get not the response i expect:

PING cloud.logicmachine.net (40.69.209.191): 56 data bytes

--- cloud.logicmachine.net ping statistics ---
4 packets transmitted, 0 packets received, 100% packet loss

and

PING www.google.com (172.217.168.228): 56 data bytes
64 bytes from 172.217.168.228: seq=0 ttl=56 time=10.607 ms
64 bytes from 172.217.168.228: seq=1 ttl=56 time=10.540 ms
64 bytes from 172.217.168.228: seq=2 ttl=56 time=10.885 ms
64 bytes from 172.217.168.228: seq=3 ttl=56 time=10.563 ms

--- www.google.com ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 10.540/10.648/10.885 ms

So the path to the great world of internet seems ok but some way it cannot find its way to the cloud. What steps should i take to pinpoint and solve this issue?