Cloud app

[Daniel]

Hi
Ping  dosen't work with our cloud by design.  Can you tell me what installation is this? Here I mean some office or normal residential?  It could be that router  is blocking port 1883 if it is office.  You can also send me your cloud user to PM so I can check if all is OK on cloud with your user.
BR

I was busy last days and had no time to dig into it. When i tried the cloud interface today everything seems to be automagically ok now   Don't ge me wrong i am happy that everything is ok now but i have absolutely no idea on what did change in the last days. Is there a way to find out what happened of should i leave it and accept the power of magic?  

Edit: To provide you with an awnser: It is a normal residential installation. I did not block any ports intentionally in my router and it did (and does) work ok in most cases.

The only what you can do is to check if there was any MQTT errors in error log at the time didn't work.  Could be just some network issue.