Wiser App - Devices visible

[Nir70]

Hi

I’m using the Wiser by Schneider Electric system and I'm facing a frustrating sync issue.
The Problem: When I access the system via the web interface on my PC, I can see all my devices and rooms (Salon, Kitchen, Bedroom, etc.) functioning perfectly. However, in the Wiser Mobile App, in same rooms appear completely empty with the message: "Your Room is looking quite empty...".

thanks 

[Daniel]

You should contact SE support for this, this part is SE made.
As far I know you must use Touch app locally and not all widgets are cloud compatible. This is only what I heard but never used this.
In LM the same is much more clear and transparent