Alexa problem - Printable Version +- Logic Machine Forum (https://forum.logicmachine.net) +-- Forum: LogicMachine eco-system (https://forum.logicmachine.net/forumdisplay.php?fid=1) +--- Forum: Application Store (https://forum.logicmachine.net/forumdisplay.php?fid=11) +--- Thread: Alexa problem (/showthread.php?tid=3598) Pages:
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Alexa problem - iridium - 30.09.2021 Hello, Is there a problem with Alexa? I have a client who tells me that Alexa is not working this afternoon. On the other hand, today I have updated another LM firmware from 2018 to 2021 and it does not work either, is it because of the same problem? Thanks RE: Alexa problem - JMM - 01.10.2021 Hello Daniel , Alexa has not worked since Thursday afternoon, the server is not responding. What is happening ? BR RE: Alexa problem - Kam - 01.10.2021 I have the same problem. Since Thursday night (September 30, at midnight) it stopped working. RE: Alexa problem - legolas2069 - 01.10.2021 Hello, me too and some clients too. RE: Alexa problem - Daniel - 01.10.2021 It should work now. Please check RE: Alexa problem - Sral1987 - 01.10.2021 All devices work again, thank´s Daniel RE: Alexa problem - JMM - 01.10.2021 (01.10.2021, 08:19)Daniel Wrote: It should work now. Please check Thank's Daniel, but the problem remains when fairly recurrent, which is not very serious for our customers ! RE: Alexa problem - iridium - 01.10.2021 Working, Thanks Daniel RE: Alexa problem - Kam - 01.10.2021 (01.10.2021, 08:19)Daniel Wrote: It should work now. Please check I logged out of the Alexa App and logged in again. Resynced with the cloud. Rebooted LM. And rediscovered all advices in Alexa. But still I get "Sorry, xxx device is not responding." RE: Alexa problem - Daniel - 01.10.2021 (01.10.2021, 09:18)Kam Wrote:(01.10.2021, 08:19)Daniel Wrote: It should work now. Please check Do you have any errors in error log? RE: Alexa problem - Kam - 01.10.2021 (01.10.2021, 10:18)Daniel Wrote:(01.10.2021, 09:18)Kam Wrote:(01.10.2021, 08:19)Daniel Wrote: It should work now. Please check Yes: Line 350: MQTT.client:handler(): Not connected RE: Alexa problem - Daniel - 01.10.2021 This usually say that No internet, or wrong network settings or port is blocked. RE: Alexa problem - Kam - 01.10.2021 (01.10.2021, 10:21)Kam Wrote:(01.10.2021, 10:18)Daniel Wrote:(01.10.2021, 09:18)Kam Wrote:(01.10.2021, 08:19)Daniel Wrote: It should work now. Please check But that was from a few days ago. Nothing from today. RE: Alexa problem - Daniel - 01.10.2021 Do you use Mosaic30 (not beta) can you check if this work? RE: Alexa problem - Kam - 01.10.2021 (01.10.2021, 10:27)Daniel Wrote: Do you use Mosaic30 (not beta) can you check if this work? Mosaic 3.0 works properly. Only devices through Alexa do not repsond. RE: Alexa problem - Daniel - 01.10.2021 Is it possible to get remote access? If yes send to PM. RE: Alexa problem - Kam - 01.10.2021 (01.10.2021, 14:12)Daniel Wrote: Is it possible to get remote access? If yes send to PM. Yes, I sent you a PM. Regards RE: Alexa problem - phongvucba - 02.10.2021 hi everyone ! I can't control it with Alexa either. I have also updated to the latest version.HW: LM5 Reactor IO V2 (i.MX6) SW: 20210806 Alexa App:26.3.2021 I have re-linked my Alexa and LM accounts, but still not working ( Even create another Cloud LM account to reconnect.) Can you help me ! RE: Alexa problem - balatis - 02.10.2021 I have the same problem and many my customers.... Since Thursday night September 30, at midnight RE: Alexa problem - jetsetter - 02.10.2021 Hello, the same problem here too. At 28/9 and 19/9 i had two error log groups for Alexa, Mosaic20 and Mosaic30 showing “MQTT.client:handler(): Not connected”. Running version 20210510 on LM4. Is there anything I can do to get back Alexa to work again? |