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objects have disappeared - Printable Version

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objects have disappeared - Fahd - 22.08.2024

Hi,

All of the objects have disappeared from the LM5. When I try to create a new object, it says the address is already in use. The LM5 is running the latest firmware, and I have tried accessing it with different browsers.


RE: objects have disappeared - Daniel - 22.08.2024

Make a backup and send me to PM


RE: objects have disappeared - Daniel - 23.08.2024

You have 6628 objects, this is way too much for single device. It will work but with the symptoms as you see. Loading will take a while. The best way forward is to remove not needed objects and also add filter table to not update not needed objects.


RE: objects have disappeared - tommwill - 13.12.2024

Hi,

I have a problem after upgrading my LM5 Lite to firmware lm5m3-20240426 no objects are shown in the object list.
Also all sequences in scenes are empty.

It looks like everything is still in the database...

Any ideas?


RE: objects have disappeared - Daniel - 13.12.2024

Did you try restoring a backup? I'm guessing you did a backup before firmware upgrade?


RE: objects have disappeared - tommwill - 13.12.2024

Yes I tried to restore the backup but it is still blank


RE: objects have disappeared - Daniel - 13.12.2024

send me your backup to PM, will check it on another LM


RE: objects have disappeared - Daniel - 13.12.2024

Your backup is fine, I can see everything. Try installing the firmware again.


RE: objects have disappeared - tommwill - 13.12.2024

Re-installed firmware, but still blank


RE: objects have disappeared - Daniel - 13.12.2024

Did you clear browser cache?
If this wont help they you should re-flash the SD card. 
https://kb.logicmachine.net/misc/reflash-lm-and-streaming-player/


RE: objects have disappeared - tommwill - 13.12.2024

I tried a factory reset, thought I could try to restore the backup.
Now I can no longer log in... admin/admin does not work, not the old pwd either.
I will try to re-flash the SD card next.


RE: objects have disappeared - tommwill - 13.12.2024

Double factory reset (2 x 10 seconds)
Restore backup -> Worked!!

Thank you for your support :-)