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Mosaic + LM Cloud user permissions - Printable Version

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Mosaic + LM Cloud user permissions - alexll - 03.09.2024

Hi admins. I'm trying to replicate my local LM user permissions in a LM cloud account, but I don't know how to do it.
I've tried putting the LM Cloud e-mail in its field in local user options with no success.

Please, can you tell me what am I missing?


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

Just add email to user and then sync LM cloud app again.


RE: Mosaic + LM Cloud user permissions - alexll - 03.09.2024

(03.09.2024, 09:23)Daniel Wrote: Just add email to user and then sync LM cloud app again.

I promise I'm doing it and it doesn't work  Sad


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

What does the LM cloud log says?


RE: Mosaic + LM Cloud user permissions - alexll - 03.09.2024

(03.09.2024, 09:43)Daniel Wrote: What does the LM cloud log says?

This


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

When you say 'it doesn't work' what do you mean exactly?


RE: Mosaic + LM Cloud user permissions - alexll - 03.09.2024

(03.09.2024, 09:47)Daniel Wrote: When you say 'it doesn't work' what do you mean exactly?

I have some partial restrictions in Mosaic just to show only a specific room, but it shows all of them in the LM Cloud. If I log in by local IP, it works flawlessly.

I have tried other restrictions as schedulers and logs, and they do work perfectly.


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

Just to be sure, are you using another account, not the same as LM cloud app?


RE: Mosaic + LM Cloud user permissions - alexll - 03.09.2024

(03.09.2024, 09:54)Daniel Wrote: Just to be sure, are you using another account, not the same as LM cloud app?

Yes; I'm absolutely sure  Big Grin . For testing, for this LM, I'm using an only LM account and an only local account.

Indeed, as I said, permissions in other apps as Schedulers run smoothly, not showing the unchecked schedulers in its user settings.


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

To be sure I just double checked this and worked fine for me. Do you use latest firmware, Mosaic and LM Cloud app are up to date?


RE: Mosaic + LM Cloud user permissions - alexll - 03.09.2024

(03.09.2024, 10:30)Daniel Wrote: To be sure I just double checked this and worked fine for me.  Do you use latest firmware, Mosaic and LM Cloud app are up to date?

HW: LM5 Reactor IO V2/V3 (i.MX6)
SW: 20240426
LogicMachine Cloud app Version: 20240125
Mosaic 3.0 Version: 20231026

I've tried in a PC browser and with LM Home. Using the webserver in the same network, it shows only 1 room of 3 existing, but accessing by remote.logicmachine.net it shows all the rooms.
Schedulers works fine. I don't know what more to do...


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

Send me your backup to PM


RE: Mosaic + LM Cloud user permissions - Daniel - 03.09.2024

You are using same email as admin (LM cloud) and same email as user(user access)


RE: Mosaic + LM Cloud user permissions - alexll - 03.09.2024

(03.09.2024, 11:19)Daniel Wrote: You are using same email as admin (LM cloud) and same email as user(user access)

Wow I would never have found it. Thank you very much.