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loop in Zigbee App - Printable Version

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loop in Zigbee App - hocine - 26.11.2024

Hello, 

i just installed a zigbee product (CCTFR6700) and now i have a loop in the zigbee module. 
It's impossible to make anything. how can i erase the cache in the Logic machine 

THX


RE: loop in Zigbee App - Daniel - 26.11.2024

There is no such thing like cache in LM. Do you want to perform factory reset?


RE: loop in Zigbee App - hocine - 26.11.2024

(26.11.2024, 11:16)Daniel Wrote: There is no such thing like cache in LM. Do you want to perform factory reset?

i just want to delete l-the last product in the zigbee module if it's possible.
or delete all the zigbee product. 
when i uninstall et reinstall the zigbee app the product stay in the app.


RE: loop in Zigbee App - Daniel - 26.11.2024

Why don't you just delete the device from the app?


RE: loop in Zigbee App - hocine - 26.11.2024

(26.11.2024, 11:40)Daniel Wrote: Why don't you just delete the device from the app?

i don't have the access of the app. I don't know why but when i open the appI have a circle in the middle of the app that loops around.
and it's impossible to do anything about it.


RE: loop in Zigbee App - admin - 26.11.2024

Open error console in your browser (F12) and post what you get there.


RE: loop in Zigbee App - hocine - 26.11.2024

here a copy of the log


RE: loop in Zigbee App - admin - 26.11.2024

Which browser are you using? Try a different one. The errors that you have provided are coming from some browser extension.


RE: loop in Zigbee App - hocine - 26.11.2024

with edge 

   


RE: loop in Zigbee App - admin - 26.11.2024

Send your backup via PM.