Error in LM App Android/IOs

[Morpheus09]

I have an issue with the LM app, when I try to open mosaic thorugh cloud. 
there is a spinner that never stops, and after a few minutes logs out.

Here is a Video showing the issue.
https://drive.google.com/file/d/1Ws0E2u4...sp=sharing

[CristianAgata]

I have an issue with the LM app, when I try to open mosaic thorugh cloud. 
there is a spinner that never stops, and after a few minutes logs out.

Here is a Video showing the issue.
https://drive.google.com/file/d/1Ws0E2u4...sp=sharing

Hi,
Which is it your firmware? If you are running the 2024.02, try with LM Home
Br Cristian

[Daniel]

The spinner is a refresh when websocket connection is not established. Check if you see the same via normal browser.
https://remote.logicmachine.net/user
PS there is new app LM Home
https://forum.logicmachine.net/showthread.php?tid=5220

[Morpheus09]

I updated the Firmware to 2024.02, and now works fine.
With both apps.

Hi,
Which is it your firmware? If you are running the 2024.02, try with LM Home
Br Cristian

The issue did not happen on a browser. only on the app.

The spinner is a refresh when websocket connection is not established. Check if you see the same via normal browser.
https://remote.logicmachine.net/user
PS there is new app LM Home
https://forum.logicmachine.net/showthread.php?tid=5220

Thanks.

[Daniel]

What firmware do you use? Is the LM cloud app up to date? What about Mosaic? What is the device you are testing on?