06.04.2022, 08:23
(06.04.2022, 06:04)balatis Wrote: Hello, I have an issue relating to the ekey enrollment through the logic machine interface. It won't let me enroll any of the users registered.
I have checked that the latest firmware update is imported, I have tried restarting the logic machine server but with no result.
I have also tried recreating the scanners, but none of the users registered can enroll.
Can you provide me with a solution?
Hello, I had the same problem. I contacted Agris and he has been able to restore it. In my case the scanner had stayed in the enrollment state.
This problem occurs in a situation where the scanner is in the registration state, but before the end of this state, the ekey daemon is stopped and restarted.
The scanner cmd "restart" will help to solve this problem.