16.02.2017, 13:30
Hi
I've found a problem in touch mode. Sometimes when a connection is lost and re-opened again the visualisation looks like everything is OK but in reality it has stopped sending and receiving data. The only option for an user is to reload the page. The worst is the user can't see the visu has been disconnected. This is very frustrating because he things he made some change but it hasn't been applied.
The same situation occures when you change the connection from LTE to WiFi or back.
Do you have any workarounds like:
1. Inform the user "You are offline"
2. Show "Reconnect" button
3. Repeatedly trying of doing auto-reconnect
OS: Android 6.1, browser "browser".
Thank you
I've found a problem in touch mode. Sometimes when a connection is lost and re-opened again the visualisation looks like everything is OK but in reality it has stopped sending and receiving data. The only option for an user is to reload the page. The worst is the user can't see the visu has been disconnected. This is very frustrating because he things he made some change but it hasn't been applied.
The same situation occures when you change the connection from LTE to WiFi or back.
Do you have any workarounds like:
1. Inform the user "You are offline"
2. Show "Reconnect" button
3. Repeatedly trying of doing auto-reconnect
OS: Android 6.1, browser "browser".
Thank you
LM5Lp, firmware: 2018.08.22 and 2021.12.15, FlashSYS v2, ARMv7 Processor rev 5 (v7l), kernel 4.4.151 and 4.4.259