Logic Machine Cloud - cannot connect to LM5

[xxyzz]

Hi, I am struggling with the same issue and I suspect that IT has not opened the required Ports.
I used Traceroute to see if a packet reaches the cloud servers. But as far as I know, Traceroute uses UDP per default. Is that the same on LogicMachine?
How can I add the -T flag to traceroute command. Maybe in a script?

I tried to add a window that accesses https://remote.logicmachine.net, but that did not work as well. I also can't access the download server, but is that hosted under remote.logicmachine.net as well?

Thanks for your support

Kind Regards