Zigbee gateway integration

[hocine]

Hello 

Anyone have an idea?

thx

Hello,
On one installation I had 16 Zigbee products and they were all working well. After adding 6 more products I no longer have automatic status updates for all the products.
I have to read the status manually.
Do you know what could be causing this problem?
Thx

[Daniel]

Are the new devices the same as the other or different? Which interface do you use?