Reactor modem problem

[Frank68]

HI
I have a problem with the LM5 Reactor GM KNX, already updated to the latest firmware version, it doesn't get the IP from the cellular network, I tried the SIM on a phone and the card works, as usual no GW configured.
What could it depend on?
A thousand thanks

[admin]

1. Check that the modem is detected when the system starts in System config > Status > System log.

2. Run this script and post what you get in Logs:

Code:

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tty1 = '/dev/ttyACM3' tty2 = '/dev/ttyUSB2' if io.exists(tty1) then   tty = tty1 elseif io.exists(tty2) then   tty = tty2 else   log('port not found')   return end port = require('serial').open(tty) if not port then   log('cannot open port')   return end function readstatus()   local data, res, simok, network   port:flush()   port:write('AT+CSQ\r\n')   data = port:read(1000, 1)   if data then     res = data:match('+CSQ: (%d+)')     res = tonumber(res)     if res then       log('Signal: ' .. tostring(res))     else       log('Signal: no response')     end   else     log('Signal: no data from port')   end   port:flush()   port:write('AT+CPIN?\r\n')   data = port:read(1000, 1) or ''   if data:find('CME ERROR') then     log('SIM: not found')   elseif data:find('+CPIN: READY') then     log('SIM: OK')     simok = true   else     log('SIM: unknown')   end   port:flush()   port:write('AT+COPS?\r\n')   data = port:read(1000, 1)   if data then     res = data:match('+COPS: %d+,%d+,"(.*)",%d+')     if res then       log('Network: ' .. tostring(res))       network = res     else       log('Network: no info')     end   else     log('Network: no data from port')   end   return simok and network end for i = 1, 20 do   if readstatus() then     break   end end

[Frank68]

1. Check that the modem is detected when the system starts in System config > Status > System log.

2. Run this script and post what you get in Logs:

Code:

12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879

tty1 = '/dev/ttyACM3' tty2 = '/dev/ttyUSB2' if io.exists(tty1) then   tty = tty1 elseif io.exists(tty2) then   tty = tty2 else   log('port not found')   return end port = require('serial').open(tty) if not port then   log('cannot open port')   return end function readstatus()   local data, res, simok, network   port:flush()   port:write('AT+CSQ\r\n')   data = port:read(1000, 1)   if data then     res = data:match('+CSQ: (%d+)')     res = tonumber(res)     if res then       log('Signal: ' .. tostring(res))     else       log('Signal: no response')     end   else     log('Signal: no data from port')   end   port:flush()   port:write('AT+CPIN?\r\n')   data = port:read(1000, 1) or ''   if data:find('CME ERROR') then     log('SIM: not found')   elseif data:find('+CPIN: READY') then     log('SIM: OK')     simok = true   else     log('SIM: unknown')   end   port:flush()   port:write('AT+COPS?\r\n')   data = port:read(1000, 1)   if data then     res = data:match('+COPS: %d+,%d+,"(.*)",%d+')     if res then       log('Network: ' .. tostring(res))       network = res     else       log('Network: no info')     end   else     log('Network: no data from port')   end   return simok and network end for i = 1, 20 do   if readstatus() then     break   end end

OK in the log i see error network no info and SIM not found signal 13, but in the phone the SIM works.

Why ?

[admin]

Maybe it's a hardware fault. Is it a new device or an older one that worked before?

[Frank68]

Maybe it's a hardware fault. Is it a new device or an older one that worked before?

Is a device that we had at home never used and that we sent to you to install the LTE modem instead of the GSM and now I had to use it on a system.
now IP is released, SMS also work from mobile but Zerotier doesn't see it when I use the integrated MODEM.

when i try to see if Zerotier get IP have this message

[BMSimon]

Same problem here, we are connected over ZeroTier the LM is with LTE and we are not able to change the ZeroTier network ID.
If we click on ZeroTier we get the same error as above.
Any solution to this?

[admin]

Try temporarily setting gateway and DNS in Network > Interfaces > eth0.

[BMSimon]

Try temporarily setting gateway and DNS in Network > Interfaces > eth0.

Change it to what?

[admin]

Temporarily change Protocol to Static and provide gateway and DNS. Save but don't reboot LM. After changing ZeroTier settings switch back to DHCP. This issue will be fixed in the next firmware.