Group objects are not visible

[Ozturker]

Hello,

Suddenly I lost the view for the group objects. Everything works fine but no group objects displayed. Object logs continue to come. 

Is it because I reach to some limit? Or something is not working?

Thank you

Ozturker

[Daniel]

Did you have a power outage recently?

[Ozturker]

Did you have a power outage recently?

No actually. But I cut the power to see if it helps. LM runs on battery back up

[Erwin van der Zwart]

Are you behind a VPN device? I have seen this last week on a project where they used Ixon as VPN platform and noticed same behaviour, objects overview was empty but logic and telegrams kept working, when connecting directly to the device it worked as normal and objects where displayed..

[Ozturker]

Are you behind a VPN device? I have seen this last week on a project where they used Ixon as VPN platform and noticed same behaviour, objects overview was empty but logic and telegrams kept working, when connecting directly to the device it worked as normal and objects where displayed..

Hi Erwin, based on your suggestion I have tested that there is no VPN. I also reduced the number of scripts and CPU load. 

Can it be something about the virtual objects? Recently I have added 15-20 virtual objects for an integration with Smartthings.

[FatMax]

Have you tried other browsers?

[Ozturker]

yes same result with Edge

[Daniel]

Send me your backup to PM, I will check on another device.

[Ozturker]

Hi Daniel,

Have you got the chance to download the backup?

Thank you

[Daniel]

I sent you PM message yesterday. It all works for me on my test SL. If clearing cache didn't help then it must be some corruption. I would re-flash SD card.

[FatMax]

My best guess is a browser issue. I experience this from time to time and just switch browsers to mitigate. I use Safari and Chrome.

There is also an issue if you click yes to the "yellow" https message that pop up sometimes when you log in. You then need to go into Configurator -> Utilities -> System and make sure that both http and https is enabled in the menu Services -> Http server.

Hope this solves it for you and that it's not a wider hardware issue.

[Ozturker]

Thank you so much all. Finally I have replaced the current flash card with a new one. And now group addresses came back. So can we conclude saying the flash was corrupted due to power challenges?

Small curiosity. The installed card was 1GB and I have attached a 16GB. Will the LM be able to use the remaining space or it is not addressed at all?

[Daniel]

LM yes bus Wiser no