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+--- Thread: Error: trend load failed or access denied (/showthread.php?tid=4521)
Error: trend load failed or access denied - Dario - 21.01.2023
Hello!
I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.
RE: Error: trend load failed or access denied - CristianAgata - 21.01.2023
(21.01.2023, 17:30)Dario Wrote: Hello!
I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.
Hi Dario,
Have you given the access in the user account?
If you are using the cloud, I think you must update the firmware at the last version.
Best regards Cristian
RE: Error: trend load failed or access denied - Dario - 22.01.2023
(21.01.2023, 18:10)CristianAgata Wrote:(21.01.2023, 17:30)Dario Wrote: Hello!
I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.
Hi Dario,
Have you given the access in the user account?
If you are using the cloud, I think you must update the firmware at the last version.
Best regards Cristian
Hi Cristian,
yes I give the access in the user account.
Last firmware is 20211215 or RC1?
RE: Error: trend load failed or access denied - CristianAgata - 22.01.2023
(22.01.2023, 15:13)Dario Wrote:(21.01.2023, 18:10)CristianAgata Wrote:(21.01.2023, 17:30)Dario Wrote: Hello!
I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.
Hi Dario,
Have you given the access in the user account?
If you are using the cloud, I think you must update the firmware at the last version.
Best regards Cristian
Hi Cristian,
yes I give the access in the user account.
Last firmware is 20211215 or RC1?
RC1