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Error: trend load failed or access denied - Printable Version

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+--- Thread: Error: trend load failed or access denied (/showthread.php?tid=4521)



Error: trend load failed or access denied - Dario - 21.01.2023

Hello!

I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.


RE: Error: trend load failed or access denied - CristianAgata - 21.01.2023

(21.01.2023, 17:30)Dario Wrote: Hello!

I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.

Hi Dario,
Have you given the access in the user account?
If you are using the cloud, I think you must update the firmware at the last version.

Best regards Cristian


RE: Error: trend load failed or access denied - Dario - 22.01.2023

(21.01.2023, 18:10)CristianAgata Wrote:
(21.01.2023, 17:30)Dario Wrote: Hello!

I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.

Hi Dario,
Have you given the access in the user account?
If you are using the cloud, I think you must update the firmware at the last version.

Best regards Cristian

Hi Cristian,
yes I give the access in the user account.
Last firmware is 20211215 or RC1?


RE: Error: trend load failed or access denied - CristianAgata - 22.01.2023

(22.01.2023, 15:13)Dario Wrote:
(21.01.2023, 18:10)CristianAgata Wrote:
(21.01.2023, 17:30)Dario Wrote: Hello!

I have problem with trends on remote cloud portal, I receive this error:
"Error: trend load failed or access denied"
I tried to update sync configuration but this issue is not solved.

Hi Dario,
Have you given the access in the user account?
If you are using the cloud, I think you must update the firmware at the last version.

Best regards Cristian

Hi Cristian,
yes I give the access in the user account.
Last firmware is 20211215 or RC1?

RC1