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LogicMachine Forum › LogicMachine eco-system › General v
cloud malfunction

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cloud malfunction
gdimaria Offline
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#1
Yesterday, 13:45
For about a couple of hours, a customer of mine has been saying he can't log in to the cloud. Even after resetting his password, it won't accept it or allow him to continue. Are there any issues with the cloud right now?
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Daniel Offline
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#2
Yesterday, 13:48
It works for us, where is he based?
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gdimaria Offline
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#3
Yesterday, 13:51
(Yesterday, 13:48)Daniel Wrote: It works for us, where is he based?

Milan, Italy
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Daniel Offline
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#4
Yesterday, 13:52
What OS and browser is he using?
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Daniel Offline
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#5
Yesterday, 13:52
send me PM with his email he use for login.
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gdimaria Offline
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#6
Yesterday, 14:00
(Yesterday, 13:52)Daniel Wrote: send me PM with his email he use for login.

Now they are logged in with the random password set, but can't see any Alexa objects as previous...

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Daniel Offline
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#7
Yesterday, 14:02
There is no Alexa in cloud, never was.
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gdimaria Offline
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#8
Yesterday, 14:04
ok, everything is fine now.
sorry and thank you


Peppe
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