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For about a couple of hours, a customer of mine has been saying he can't log in to the cloud. Even after resetting his password, it won't accept it or allow him to continue. Are there any issues with the cloud right now?
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It works for us, where is he based?
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Ctrl+F5
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What OS and browser is he using?
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send me PM with his email he use for login.
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Ctrl+F5
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There is no Alexa in cloud, never was.
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ok, everything is fine now.
sorry and thank you
Peppe