loop in Zigbee App

[hocine]

Hello, 

i just installed a zigbee product (CCTFR6700) and now i have a loop in the zigbee module. 
It's impossible to make anything. how can i erase the cache in the Logic machine 

THX

[Daniel]

There is no such thing like cache in LM. Do you want to perform factory reset?

[hocine]

There is no such thing like cache in LM. Do you want to perform factory reset?

i just want to delete l-the last product in the zigbee module if it's possible.
or delete all the zigbee product. 
when i uninstall et reinstall the zigbee app the product stay in the app.

[Daniel]

Why don't you just delete the device from the app?

[hocine]

Why don't you just delete the device from the app?

i don't have the access of the app. I don't know why but when i open the appI have a circle in the middle of the app that loops around.
and it's impossible to do anything about it.

[admin]

Open error console in your browser (F12) and post what you get there.

[hocine]

here a copy of the log

[admin]

Which browser are you using? Try a different one. The errors that you have provided are coming from some browser extension.

[hocine]

with edge 

   

[admin]

Send your backup via PM.