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LogicMachine Forum › LogicMachine eco-system › General v
Mosaic + LM Cloud user permissions

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Mosaic + LM Cloud user permissions
alexll Offline
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#1
03.09.2024, 09:17
Hi admins. I'm trying to replicate my local LM user permissions in a LM cloud account, but I don't know how to do it.
I've tried putting the LM Cloud e-mail in its field in local user options with no success.

Please, can you tell me what am I missing?
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Daniel Offline
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#2
03.09.2024, 09:23
Just add email to user and then sync LM cloud app again.
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alexll Offline
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#3
03.09.2024, 09:41
(03.09.2024, 09:23)Daniel Wrote: Just add email to user and then sync LM cloud app again.

I promise I'm doing it and it doesn't work  Sad
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Daniel Offline
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#4
03.09.2024, 09:43
What does the LM cloud log says?
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alexll Offline
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#5
03.09.2024, 09:46
(03.09.2024, 09:43)Daniel Wrote: What does the LM cloud log says?

This

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Daniel Offline
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#6
03.09.2024, 09:47
When you say 'it doesn't work' what do you mean exactly?
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alexll Offline
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#7
03.09.2024, 09:51
(03.09.2024, 09:47)Daniel Wrote: When you say 'it doesn't work' what do you mean exactly?

I have some partial restrictions in Mosaic just to show only a specific room, but it shows all of them in the LM Cloud. If I log in by local IP, it works flawlessly.

I have tried other restrictions as schedulers and logs, and they do work perfectly.
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Daniel Offline
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#8
03.09.2024, 09:54
Just to be sure, are you using another account, not the same as LM cloud app?
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alexll Offline
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#9
03.09.2024, 10:01
(03.09.2024, 09:54)Daniel Wrote: Just to be sure, are you using another account, not the same as LM cloud app?

Yes; I'm absolutely sure  Big Grin . For testing, for this LM, I'm using an only LM account and an only local account.

Indeed, as I said, permissions in other apps as Schedulers run smoothly, not showing the unchecked schedulers in its user settings.
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Daniel Offline
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#10
03.09.2024, 10:30
To be sure I just double checked this and worked fine for me. Do you use latest firmware, Mosaic and LM Cloud app are up to date?
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alexll Offline
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#11
03.09.2024, 10:59 (This post was last modified: 03.09.2024, 11:29 by alexll.)
(03.09.2024, 10:30)Daniel Wrote: To be sure I just double checked this and worked fine for me.  Do you use latest firmware, Mosaic and LM Cloud app are up to date?

HW: LM5 Reactor IO V2/V3 (i.MX6)
SW: 20240426
LogicMachine Cloud app Version: 20240125
Mosaic 3.0 Version: 20231026

I've tried in a PC browser and with LM Home. Using the webserver in the same network, it shows only 1 room of 3 existing, but accessing by remote.logicmachine.net it shows all the rooms.
Schedulers works fine. I don't know what more to do...
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Daniel Offline
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#12
03.09.2024, 11:00
Send me your backup to PM
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Daniel Offline
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#13
03.09.2024, 11:19
You are using same email as admin (LM cloud) and same email as user(user access)
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alexll Offline
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#14
03.09.2024, 11:28 (This post was last modified: 03.09.2024, 11:29 by alexll.)
(03.09.2024, 11:19)Daniel Wrote: You are using same email as admin (LM cloud) and same email as user(user access)

Wow I would never have found it. Thank you very much.
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